Detailed service breakdowns, transparent pricing, real use-case scenarios, and answers to every question South African business owners ask us — all in one place.
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Professional websites built to convert visitors into paying customers — not just to look good.
Website design is the process of planning, creating, and launching a digital home for your business. At CloudST, we don't use drag-and-drop templates that break or slow down. We build custom, hand-coded sites (or highly optimised WordPress builds) that load fast, rank on Google, and guide every visitor toward a specific action — calling you, booking an appointment, or buying online.
Every site we build is mobile-first by default, because more than 80% of South African web traffic comes from smartphones. We also ensure your site is accessible, fast (Core Web Vitals compliant), and structured for SEO from the very first line of code.
Turnaround: One-page sites: 5–7 working days. Starter sites: 10–14 days. Business & eCommerce: 3–6 weeks depending on scope and content delivery speed.
Your website is not a once-off project. It needs ongoing care to stay secure, fast, and effective.
Website maintenance covers everything that happens after your site goes live. Without it, plugins go outdated and become security holes, page speeds degrade, SSL certificates expire, and content grows stale. A neglected website sends the wrong signal to both Google and your customers.
Our maintenance plans put a dedicated team on your site every week — updating software, scanning for malware, checking uptime, optimising performance, and making the small content changes that would otherwise pile up and never get done.
Security scans, backups, uptime monitoring, monthly report. Ideal for brochure sites.
All Basic + plugin updates, performance tuning, up to 2 hours content updates.
All Standard + priority support, up to 5 hours updates, quarterly SEO check, staging environment.
24/7 customer engagement — answering questions, capturing leads, and booking appointments while you sleep.
An AI chatbot is a software agent trained on your business knowledge — your services, pricing, FAQs, policies, and tone. It lives on your website, WhatsApp Business, or Facebook Messenger and interacts with customers in natural, conversational language. Unlike old rule-based bots that only follow a script, our AI chatbots understand intent, handle follow-up questions, and escalate complex queries to a human.
For South African businesses, this is a game-changer — your competitor's customers are waiting minutes or hours for a reply; yours get one in under 3 seconds, even at midnight, even in Zulu or Afrikaans.
24/7 FAQ support, lead capture, basic appointment scheduling, English only.
Full FAQ + lead gen + appointment booking + CRM integration + 2 languages.
All Standard + voice interface, multi-language, advanced CRM sync, analytics dashboard.
Setup fee: R1,500 once-off (includes training, integration & testing). Monthly fee starts from month 2.
Stop paying people to do work that a computer can do better, faster, and without mistakes.
Workflow automation connects your business tools — CRM, email, accounting, WhatsApp, spreadsheets, booking systems — so they share data automatically. Instead of your team copy-pasting information between systems, a custom automation handles it instantly and flawlessly every time.
We use Zapier, Make (Integromat), and n8n to build tailored automations. These platforms connect to 3,000+ apps, which means almost any repetitive task in your business can be automated without building software from scratch.
We map your processes before quoting — no guesswork pricing.
Once-off setup. Example: form → CRM → email notification.
Custom quote after discovery. Multi-system, conditional logic.
Monitoring, error handling, updates & new automation additions.
Rank higher on Google. Get found by the customers actively searching for what you sell.
Search Engine Optimisation (SEO) is the practice of improving your website so it appears at the top of Google results when potential customers search for your services. Unlike paid advertising that stops the moment you stop paying, SEO builds compounding long-term traffic — once you rank, you keep getting visitors for free.
For South African businesses, local SEO is particularly powerful. When someone in Johannesburg searches "cleaning company near me" or "web designer Cape Town", appearing in those top 3 results means your phone rings. We specialise in local, national, and industry-specific SEO for South African markets.
Google Business Profile, local citations, on-page SEO for up to 5 pages, monthly report.
All Starter + link building, 2 blog posts/month, technical SEO, competitor tracking.
All Growth + 4+ blog posts, digital PR, schema markup, advanced link building, quarterly strategy review.
SEO takes 3–6 months to show significant results. We set realistic expectations and report monthly.
South African hosting for South African businesses — fast, secure, and POPI-compliant.
All prices in South African Rand (ZAR). No hidden fees. Payment plans available on all packages.
6-month interest-free payment plans available on all packages
EFT, credit/debit card, SnapScan, Zapper, or cash on request
Professional tax invoice issued for every transaction
Price quoted is price paid. No surprises.
See exactly how CloudST solves real business problems for South African companies.
A Johannesburg residential cleaning business had no website, relied entirely on word of mouth, and was losing leads every weekend when the phones were off.
We built a 5-page Business Website (R3,900) with a WhatsApp enquiry button, online quote form, and integrated it with a Basic AI Chatbot (R350/month) to handle after-hours messages. We added Local SEO (R1,500/month) targeting "cleaning company Johannesburg" and surrounding suburbs.
Within 4 months: 3× enquiries per week, appearing on page 1 for 12 local keywords, chatbot capturing 8–12 leads per weekend that would previously have been lost.
A payroll services company spent 15 hours a week manually sending onboarding documents, chasing signature confirmations, and updating their client spreadsheet.
We mapped their onboarding flow and built a multi-step automation (R8,500 once-off): new client form → DocuSign signature request → CRM entry → welcome email sequence → Slack notification to account manager. All triggered automatically.
Onboarding time reduced from 15 hours to under 2 hours per week. Zero missed steps. Account managers now focus on client relationships, not admin.
A Drakensberg guesthouse had an outdated website that didn't show on Google and received most bookings via phone only — missing international and late-night enquiries.
We redesigned their site (Business Website, R3,900) with online booking integration, a WhatsApp chatbot trained on their room types, pricing, and availability FAQs, and full SEO targeting "Drakensberg accommodation" keywords.
Direct bookings via website increased by 40% within 6 months. Chatbot handled 60+ enquiries per month without staff involvement. Featured in Google's local pack for key hospitality terms.
A township-based clothing retailer sold exclusively via WhatsApp and Instagram DMs — no proper store, no payment system, manually confirming every order.
We built an eCommerce Basic site (R6,900) with 20 products, a PayFast payment gateway, order notifications, and integrated their Instagram feed. We then added social media management (R2,900/month, 3×/week) with targeted product posts.
First month online: R18,000 in direct online sales. Social media following grew from 1,200 to 3,800 in 3 months. Time spent on manual order management dropped by 70%.
A private training provider ran all student registrations via email and WhatsApp. Admin staff spent half their day processing applications and sending confirmations manually.
We built a Business Website with a registration form, integrated it with automation (n8n): form submission → Google Sheets entry → confirmation email with payment instructions → WhatsApp message → staff Slack alert. Then added SEO for their course keywords.
Registration processing time cut by 80%. Students receive instant confirmation and payment instructions. Admins now manage 3× the student volume with the same team.
An independent car dealership had no digital presence. Their stock wasn't online, leads came only from passing traffic, and they had zero social media presence.
Full digital package: Business Website with stock listing integration (R5,500), Google Business Profile optimisation, Local SEO (R2,500/month), Social Media 5×/week including car showcase reels (R3,400/month), and a chatbot for after-hours enquiries (R1,200/month).
6-month results: 200% increase in showroom visits, page 1 ranking for 8 target keywords, 4,200 social media followers, chatbot handling 25+ enquiries per weekend.
Honest answers to the questions South African business owners ask us most.
Book a free 30-minute strategy session. We'll answer everything and put together a no-obligation proposal tailored to your business.
Social Media Management
Consistent, professional, on-brand content that builds audiences and drives enquiries — without you lifting a finger.
What We Do
We manage your Facebook, Instagram, LinkedIn, and TikTok accounts end-to-end — content strategy, graphic design, copywriting, scheduling, hashtag research, comment moderation, and monthly analytics reports. You approve content before it goes live (or set it to fully hands-off). Either way, your brand shows up consistently to the people who need to see it.
All content is created specifically for your audience and South African market context — not recycled generic posts. We speak the local language, understand South African holidays & events, and know how to create content that resonates with your specific customer type.
Social Media Packages
8 posts/month, branded graphics, captions & hashtags, monthly report.
12 posts, Stories content, engagement monitoring, audience analytics.
20 posts, daily Stories, short-form video (Reels/TikTok), comment moderation.
Facebook Page Setup: R 1,400 once-off (if you don't have a page yet)
Platforms We Manage
Content Types We Create
What You Get Monthly